Data & Insight-led

Support for Healthcare

Digital technology, analytics and AI are transforming healthcare facilities management. This enables a shift from reactive operations to a proactive, predictive and patient-centred approach.


Drawing on our healthcare heritage and advanced analytics, we provide facilities support services that strengthen monitoring, reporting and compliance, helping hospitals to deliver safer, smarter and more efficient care.

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Insight with impact

We turn operational data into real-time decisions. Through the integration of CAFM and our E15 analytics capability, we turn operational data into predictive intelligence. Bringing together data experts, analytics tools and machine-learning models, E15 transforms complex information into clear, actionable insight. From forecasting meal demand to predicting cleaning needs, scheduling porters and tracking service performance, it reveals patterns and pressures before they affect care.

With intuitive dashboards, AI-driven forecasts and transparent reporting, healthcare providers gain precise visibility of what’s working and what needs attention. This strategic, data-driven approach helps optimise resources and drive continuous, measurable improvements in quality and patient safety.

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Consultancy grounded in healthcare expertise

Alongside powerful data tools, Medirest Focus, our consultancy service offers specialist healthcare expertise. We partner with NHS Trusts and care settings to run independent audits, change-programmes and bespoke improvement projects across non-clinical function, cleaning, catering, portering and more.

We help you identify root causes, design tailored solutions and measure tangible outcomes. Because in healthcare, every service improvement means better support for patients, visitors and employees.

Automation that serves people

Automation is not about replacing people but freeing them to focus on what matters most. With our CAFM platform acting as the brain workflow management, we optimise task scheduling and resource allocation across our support services. Smart systems and sensors streamline work, from using footfall to trigger cleaning to monitoring consumables for replenishment to servicing spaces only when they are used. By reducing repetitive tasks, automation gives our colleagues more time to deliver meaningful human support.

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Empowering healthcare providers

Together, E15, Automation and Medirest Focus give healthcare teams the tools, insight and confidence to deliver their best.

E15 brings data to life, helping hospitals anticipate demand, make informed decisions and direct resources where they’ll have the greatest impact. Automation removes everyday obstacles by streamlining processes and simplifying workflows, reducing pressure on busy teams and allowing them to focus more time on patient and employee support.

Medirest Focus adds specialist consultancy that helps partners pinpoint improvements, strengthen compliance and guide meaningful change. Collectively, these digital solutions create smoother operations, more responsive services and better outcomes across the healthcare estate.

Explore our other services

We do everything with heart, from running reliable and consistent support services to serving great tasting, nutritious food for employees and patients.

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